Booking Terms and Conditions

Booking Terms and Conditions for Millennium Charters Curaçao

    Welcome to Millennium Charters Curaçao! Before you embark on your exciting journey with us, please take a moment to familiarize yourself with our Booking Terms and Conditions. These terms outline the rules and regulations governing the booking process, payment terms, cancellation policy, and refund policy for our services.

    Booking Process

    1.0 – To secure your reservation with Millennium Charters Curaçao, you can make a booking through our official website, authorized travel agents, or directly with our customer service. The booking process involves providing essential details such as passenger names, contact information, and any specific requests or requirements.

    Payment Terms

    Deposit:

    2.0 – A non-refundable 25% deposit is required at the time of booking to confirm and secure your reservation. The amount of the deposit may vary depending on the type of service or package chosen.

    Final Payment:

    2.1 – The remaining balance must be paid in full before the commencement of the booked services. Failure to make the final payment may result in the cancellation of the reservation, and the deposit will be forfeited.

    Accepted Payment Methods:

    2.2 – Millennium Charters Curaçao accepts various payment methods, including credit cards, bank transfers, and other authorized payment options. Details for payment will be provided during the booking process.

    Cancellation Policy

    Cancellation by the Customer:

    3.0 – In the event of a cancellation by the customer, the following cancellation fees will apply:

    • If the cancellation is made 24 hours or more before the scheduled service: 25% of the total booking amount will be charged.
    • However, if the cancellation is made within 24 hours or less of the scheduled service: No refund; the full booking amount will be charged.

    Cancellation by Millennium Charters Curaçao:

    3.1 – We reserve the right to cancel or modify services due to unforeseen circumstances, including adverse weather conditions, technical issues, or insufficient bookings. In such cases, customers will be offered an alternative date or a full refund.

    Refund Policy

    Refund Eligibility:

    4.0 – Refunds will only be considered under the following circumstances:

    Cancellation by Millennium Charters Curaçao (as outlined in Section 3.1).
    Failure to deliver booked services as per the agreed-upon terms.
    In cases of documented medical emergencies or other valid reasons, subject to review and approval.

    Refund Processing:

    4.1 – Approved refunds will be processed within 15-30 days from the date of approval. Refunds will be issued using the same method as the original payment, unless otherwise agreed upon.

    Additional Terms

    Amendments:

    5.0 – Any changes to the booking, including modifications to passenger names or travel dates, may be subject to additional fees.

    Responsibility:

    6.0 – Millennium Charters Curaçao is not liable for any loss, injury, or damage to persons or property during the provision of services unless caused by proven negligence on our part.

    Booking Terms and Conditions Acknowledgement

    By making a reservation with Millennium Charters Curaçao, you acknowledge and agree to abide by these Booking Terms and Conditions. We look forward to providing you with an unforgettable experience in the beautiful waters of Curaçao!